Category Archives: Information Technology

Build vs. Buy is the Worst Possible Way to Frame That Decision

Why?  Because it represents a false dichotomy. “Build” part of that equation implies that you are either starting from scratch, or at the very least, have a very long road ahead, wrought with long requirements sessions, prioritization arguments, and project … Continue reading

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Choices

“In life our first job is this, to divide and distinguish things into two categories: externals I cannot control, but the choices I make with regard to them I do control. Where will I find good and bad? In me, … Continue reading

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Innovation vs. Improvement

Being on the Central time zone internally and Pacific time zone physically allows for waking up really early and pondering.  As I await the start of Salesforce Foundation’s Higher Ed Summit 2014 in Phoenix, I began reflecting on the few … Continue reading

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IT as an Impediment to Innovation

Over the past decade, much is being said about IT being the enabler of innovation within organizations.  I certainly am firmly in that camp.  In fact, I don’t view it as one of our jobs, to enable our customers to … Continue reading

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Preparing for different types of innovation

Yesterday, while attending a webinar, I heard something mentioned that struck a note with me. The speaker said that it is our job, as IT professionals, to support innovation. The statement of course makes sense and is inline with what … Continue reading

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The Agile Triangle

I have recently been thinking about this whole concept of Agile, and how to best transition from the “old and tired” to the “new and exciting”.   In other words, how to take the best of what agile has to offer … Continue reading

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Evolutionary path of enterprise IT

I’ve been giving much thought lately to the question of what enterprise IT departments should look like. Not in terms of technologies they support, but in terms of their organizational posturing. That is the question most interesting to ponder, and … Continue reading

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Stopping the cycle of exclusivity

This morning, I received an email letting me know there is one active discussion on the Center for Higher Education Chief Information Office Studies group on LinkedIn.  The discussion was started by Wayne Brown who is the owner of the … Continue reading

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The Path To Staying Irrelevant

If IT department wants to be viewed as a cost center and stay irrelevant, it should continue to provide commodity services like email, storage, and network connectivity.  It should also complain about how difficult it is to provide these services. … Continue reading

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Beginning of a Journey

After spending some time becoming acclimated with the new world of MBA program office, I launched a project which I am very excited about.  This project comes straight out of the relatively new discipline of service design (if you don’t know … Continue reading

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