Category Archives: Corporate Culture

When AI Fails, It’s Never the AI

If you’ve read any of the recent AI-adoption reports – the ones with ominous charts, jargon-heavy executive summaries, and the unmistakable whiff of “we swear we didn’t panic writing this,” you’ve probably noticed a theme: enterprise AI pilots are failing … Continue reading

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The Vicious Circle of Commitment

I’ve observed that: If there is no Commitment, there is no Availability If there is no Availability, there is no Follow-Through If there is no Follow-Through, there is no Ownership If there is no Ownership, there is no Commitment One … Continue reading

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IT as an Impediment to Innovation

Over the past decade, much is being said about IT being the enabler of innovation within organizations.  I certainly am firmly in that camp.  In fact, I don’t view it as one of our jobs, to enable our customers to … Continue reading

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Compromise on needs to not meet them

When faced with customer needs, we only have two options – to meet them or not.  A simple choice, however, turns into a source of tremendous dissatisfaction. If we choose to meet the need, it is always with some judgment, … Continue reading

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Ajax, Odysseus, and philosophical approaches to fair compensation

This week I was lucky enough to wiggle my way into a lunch and learn with Dr. Paul Woodruff, among many things, the author of The Ajax Dilemma: Justice, Fairness, and Rewards. The lunch and learn was on the topic … Continue reading

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Culture as you leave is not as important as culture as you stay

Or try and get some things done. Read a great post by a former colleague, Ron Thomas, on culture and its importance to employee morale.   I agree with virtually everything Ron says, but as I read the article, what … Continue reading

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Manage through Gartner

Whenever I hear “best of breed” implementation, I want to run for cover.  “Best of breed” tells me that we are about to spend a ton of money, not worry about requirements, invite an army of consultants, implement a product … Continue reading

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