Author Archives: Vadim

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About Vadim

I'd like to have something really impressive to say here, but it's just not in the cards. Maybe later.

Evolutionary path of enterprise IT

I’ve been giving much thought lately to the question of what enterprise IT departments should look like. Not in terms of technologies they support, but in terms of their organizational posturing. That is the question most interesting to ponder, and … Continue reading

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Stopping the cycle of exclusivity

This morning, I received an email letting me know there is one active discussion on the Center for Higher Education Chief Information Office Studies group on LinkedIn.  The discussion was started by Wayne Brown who is the owner of the … Continue reading

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The Path To Staying Irrelevant

If IT department wants to be viewed as a cost center and stay irrelevant, it should continue to provide commodity services like email, storage, and network connectivity.  It should also complain about how difficult it is to provide these services. … Continue reading

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Beginning of a Journey

After spending some time becoming acclimated with the new world of MBA program office, I launched a project which I am very excited about.  This project comes straight out of the relatively new discipline of service design (if you don’t know … Continue reading

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Compromise on needs to not meet them

When faced with customer needs, we only have two options – to meet them or not.  A simple choice, however, turns into a source of tremendous dissatisfaction. If we choose to meet the need, it is always with some judgment, … Continue reading

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Ajax, Odysseus, and philosophical approaches to fair compensation

This week I was lucky enough to wiggle my way into a lunch and learn with Dr. Paul Woodruff, among many things, the author of The Ajax Dilemma: Justice, Fairness, and Rewards. The lunch and learn was on the topic … Continue reading

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Culture as you leave is not as important as culture as you stay

Or try and get some things done. Read a great post by a former colleague, Ron Thomas, on culture and its importance to employee morale.   I agree with virtually everything Ron says, but as I read the article, what … Continue reading

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Creative Problem Solving

Everyone is really good at creative problem solving.  The question is where and when do they apply it most, or best.   An unmotivated employee might be creatively problem solving his next vacation plans for half a day.  An underpaid … Continue reading

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Manage through Gartner

Whenever I hear “best of breed” implementation, I want to run for cover.  “Best of breed” tells me that we are about to spend a ton of money, not worry about requirements, invite an army of consultants, implement a product … Continue reading

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